Last Updated: 6/26/2024
1.1 These Terms of Service ("Terms") govern your use of the TeachX Platform and Services. By accessing or using the TeachX Platform, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the TeachX Platform.
1.2 The TeachX Platform is owned and operated by Teach Platforms FZCO, a corporation registered in Dubai, UAE. Our contact details are set out on the Website.
2.1 You may use the TeachX Platform as: (i) a registered user seeking tutoring services ("Student"), or (ii) a visitor. TeachX provides access to the TeachX Platform to connect Students with Tutors for in-person, recorded and online tutoring, courses or events services. TeachX does not provide tutoring, courses, or events services directly.
2.2 By creating an account on the TeachX Platform, you agree to provide accurate, complete, and updated information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.3 TeachX reserves the right to amend these Terms at any time. Changes will be posted on the Website, and by continuing to use the TeachX Platform after such changes, you agree to be bound by the amended Terms.
3.1 Students must be at least 18 years old to book a Tutor, Course or Event for themselves. Students under the age of 18 must have a parent or legal guardian who agrees to these Terms and consents to the Student receiving the services offered on the platform.
3.2 Students must ensure that all personal details and contact information are accurate and up-to-date. TeachX will communicate primarily through email and the TeachX Platform.
3.3 Students are responsible for ensuring that they have the correct equipment to be able to access the Online Classroom prior to an Online Lesson. No refunds will be made in the event that Students are unable to access the Online Classroom for whatever reason, save where such inability to access the Online Classroom arises as a result of TeachX failing to provide the services outlined in clause 4.2 of these terms and conditions.
3.4 Students agree to not use any means to record lessons separately from the TeachX Platform. This includes storing or sharing them.
3.5 Students must provide valid payment details and ensure sufficient funds are available for the payment of tutoring services. By confirming a booking, Students authorize TeachX to process payments for the services.
3.6 Students must not engage directly with Tutors outside the TeachX Platform. All communications should be conducted through the TeachX Platform to ensure safety and compliance with these Terms.
3.7 Students may cancel bookings according to the cancellation policy outlined in the Refund and Payment Policy. Cancellations made within 24 hours of the scheduled lesson may incur a fee. Refunds are processed in accordance with the Refund and Payment Policy.
3.8 Students must ensure a safe environment for in-person tutoring sessions. TeachX is not responsible for any disputes or issues arising from in-person sessions. Students should exercise caution and good judgment when engaging in in-person tutoring.