Privacy Policy

Last Updated: 6/12/2024

Introduction

This Privacy Policy explains how TeachX collects, uses, and protects your personal information when you use our platform. By accessing or using the TeachX Platform, you agree to the terms of this Privacy Policy.

For Students

Information We Collect

• Account Information: Name, email address, phone number, and profile picture.
• Educational Information: Academic history, learning preferences, and session feedback.
• Payment Information: Credit card details, billing address, and transaction history.
• Usage Data: How you interact with our platform, including features used and time spent.

How We Use Your Information

• To create and manage your account
• To connect you with suitable tutors
• To process payments and refunds
• To improve our services and user experience
• To communicate important updates and promotional offers

Data Sharing and Protection

• We share your information with tutors only as necessary to provide services
• We implement industry-standard security measures to protect your data
• We do not sell your personal information to third parties

For Tutors

Information We Collect

• Professional Information: Qualifications, teaching experience, subject expertise, and availability.
• Verification Data: Identity documents, background check results, and references.
• Financial Information: Bank account details, tax information, and payment history.
• Performance Metrics: Student ratings, completion rates, and response times.

How We Use Your Information

• To verify your identity and qualifications
• To match you with suitable students
• To process payments to your account
• To evaluate and improve your performance
• To maintain platform quality and safety

Data Sharing and Protection

• We share your professional information with potential students
• We may share verification data with third-party verification services
• We implement robust security measures to protect sensitive information

For Partners

Information We Collect

• Business Information: Company name, contact details, partnership agreements.
• Representative Information: Names and contact details of key personnel.
• Integration Data: API usage, data exchange records, and service metrics.
• Financial Information: Payment details, transaction history, and revenue sharing data.

How We Use Your Information

• To establish and manage partnership relationships
• To facilitate platform integrations
• To process financial transactions
• To analyze partnership performance
• To communicate about partnership opportunities

Data Sharing and Protection

• We limit sharing of partner information to what is necessary for operations
• We implement contractual safeguards for any shared data
• We provide secure methods for data exchange and integration

Cookies and Tracking Technologies

Please refer to our Cookie Policy for detailed information about how we use cookies and similar technologies.

Your Rights and Choices

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request data portability
• Lodge complaints with relevant authorities

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through the platform or via email.

Contact Us

If you have questions about this Privacy Policy, please contact us at legal@teachx.net.